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Contact Information:
Digitel
Henley House
Barnett Way
Barnwood
Gloucester
Gloucestershire
GL43RT

Tel: 01452698448

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Two x Customer Service Representatives Required to join our team.

Barnwood, Gloucester

Do you have a track record in building longstanding great relationships with your customers within the B2B sector? We are looking to expand our services department to continue in providing additional value to all our clients.

If customer services are your strongpoint, then please reach out.

Digitel (UK) are well respected within the field of digital marketing with hundreds of local, national and international clients.

On May 14th we celebrate 10 years of being established in the field. Although we are digital marketing experts no previous experience within our industry is required for this role, we can fully train you on what you need to know.
What we need are dedicated, trusted customer service representatives who can hit the ground running. To stand the best chance of success you would thrive in customer services, have a desire to get on the phone and appreciate the value of great customer care.

If you are you able to build and maintain business relationships based on trust, transparency, integrity and kindness, this job could be perfect for you.
With amazing career opportunities, competitive salaries and perks, we reward our staff for their contribution for the continual success of our company.

After successfully completing your probation period benefits include:
• 20 days holiday, plus bank holidays and additional time off at Christmas.
• Private Healthcare, and dental insurance
• Very competitive salary and company bonus incentive with yearly reviews

Day-to-day responsibilities of a Customer Service Representative:
• Build genuine rapport with our customers and create longstanding relationships.
• Provide customers with monthly feedback and advice provided from our technical team.
• Make proactive, well-informed decisions tailored to customer requirements.
• Making regular daily customer calls and manage inbound enquiries.

Required Skills and Qualifications for this Customer Service Advisor position:

• Working history in a business-to-business customer service role.
• Polite and engaging telephone manner.
• Able to use Microsoft PowerPoint and Excel.

If you are looking to develop your career and feel you have the skills and characteristics, we require we would love to hear from you.

Please attach a covering letter and CV in first instance and send by clicking on Apply Now.

Closing date for applications: Wednesday 24th May with interviews commencing from 27th May