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Contact Information:
Bifoldshop
Unit 13 Cheltenham Trade Park
Arle Road
Cheltenham
Gloucestershire
GL51 8LZ
Tel: 01242 221659
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AFTERCARE ADMINISTRATOR
Cheltenham
To log and process all remedial requests from customers and to work closely with the Remedial Engineer to complete this in an efficient and timely manner.
The role:
- Responding to incoming calls and emails.
- Logging remedial requests on the in-house computer system.
- Scheduling remedial visits into the work schedule for the remedial engineer.
- Ordering of parts from suppliers when needed.
- Processing payments via the card machine.
- Speaking to customers and suppliers daily to answer queries and resolve issues.
The candidate:
- Highly organised with experience of office-based administration.
- Excellent communication and customer service skills.
- Proactive and flexible attitude to work, attention to detail.
Benefits:
- Company Pension
- Free on-site parking
Holidays: Starting at 22 up to a maximum of 25 days, plus Bank Holidays.
If interested, please email your CV by clicking on the Apply Now button.
Salary: Negotiable depending on experience
Hours Per Week: Full Time (Monday-Friday)
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