Customer Service Role advertised by

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Eclipse Furniture

Contact Information:
Eclipse Furniture
Eastbrook Road

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Customer Service Role


An opportunity to join a fast growing, dynamic business!

Are you a highly organised, efficient and accurate person? Are you seeking a position in a motivated, fast growing company?  Do you have a passion for delighting customers?

Eclipse Furniture are looking for a new team member to work in our busy customer success team, dealing with all aspects of customer enquiries and orders.  The role is varied, interesting, challenging and comes with the responsibility you would expect when dealing directly with our customers.

This is a crucial role for the business and comes at an exciting time as the team continues to grow quickly and responsibilities within the department rise.

To be successful in this role you will

• be passionate about dealing with customers, you will work closely with many of our key customers and so expectations are very high
• have a keen eye for detail, a high level of accuracy is vital
• be IT literate, standard office software is used as well as stock and accounting systems that you will be required to operate.  In a fast-paced customer focussed environment urgent response to emails and maintenance of spreadsheets will be expected
• ideally have previous customer service experience.  You will be dealing with customers of all types working to strict deadlines, speed of response is key
• be personally efficient and organised. The role is busy, varied, with a lot to do each day, so you will need to be a fast, accurate and organised person to be successful
• be an excellent communicator, written and verbal, responding to emails quickly and speaking to customers on the telephone will be key
• be bright and motivated, up for a challenge and eager to do a great job every day

If you feel you fit the requirements above, we would love to hear from you. Please submit your CV by clicking on the Apply Now Button!

Salary: Salary from £20k, subject to experience, plus other benefits such as lunch paid for each day!

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