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Customer Service Apprentice - £12,675.00 per year

Gloucester

Reporting to:     Internal Sales Manager

About us

We’re not a company that stands still. We’re always driving forward to create better products, offer better service to our employees and customers, and challenge an ever-evolving industry.

We’re constantly looking for talented and focused people to help take Fixing Point to new heights.
Fixing point was established in 1986 with the original purpose of supplying fixings and ancillary products to its sister company, Quedron.Following this Fixing Point became a success.

Over the years the Fixing Point team has grown a diverse and loyal customer base that includes some of the largest roofing and cladding contractors in the UK. They trust our products, value our expertise, and welcome our fresh approach to service delivery in the construction sector.

Come and join our forever developing team and be part of something special.

The Role:

We are currently searching for a talented and enthusiastic apprentice to join our small and friendly sales team to develop into a skilled Fixing Point sales professional.

Duties for this role will include:

• Data input
• Handling telephone contact from new and existing customers both internal and external
• Provide an end to end customer experience
• Effectively supporting colleagues throughout the department and company
• Driving own personal growth within the department
• Monitoring and assisting in the delivery process
• Administrative duties, inclusive of filing, photocopying etc

Skills Required

• Good working knowledge of Microsoft Packages, Particularly Excel, Outlook and word
• The ability to manage demanding work load
• Prioritisation skills
• Good communication skills
• Multi-tasking skills

Personal Qualities

• The ideal candidate for this position will:
• Have a strong will to succeed!
• Be resilient and adaptable and work within an ever-changing environment.
• Be flexible.
• The ability to build strong and effective relationships with all levels of the organisation.

Our work environment includes:

• On-the-job training
• Safe work environment
• On-site Parking
• Newly refurbished well being room

Benefits:

• Company pension
• Life insurance
• On-site parking
• 20 days holiday increasing by 1 day each year up to 25

Schedule: Monday to Friday

Work Location: Gloucester GL1

Application Process:

To apply for this position, please contact HR Executive Natalie Green by clicking on Apply Now or call her on the number to the right of this advert, registering your interest.

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