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Senior Credit Controller - Hybrid Working

Gloucester

Overview

Bruton Knowles are recruiting for a Senior Credit Controller, who will be responsible for overseeing the credit control function within our organisation.  This is a full time role and we practice hybrid working.

You will play a pivotal role in managing the company's credit policies, ensuring timely collection of outstanding debts, and minimising credit risk exposure. You will also support the Finance Director in ensuring that the Firm remains complaint with its Anti Money Laundering requirements.

Bruton Knowles is a Chartered Surveying practice who provide a comprehensive range of surveying and property services. Our geographic reach covers the whole of England, Wales, and Scotland with clients in utilities and infrastructure, valuation, commercial, planning and development and rural.

We're not a giant corporation with faceless, nameless individuals, neither are we a small firm offering little scope for advancement. Our company is of a size to offer stability along with agility and dynamism, career progression, openness, self-empowerment, and versatility.

Qualifications

• Proven track record of success within a credit control function
• While management experience is desirable, emphasis is placed on the candidate's ability to demonstrate the characteristics of a good leader, including proactive decision-making, effective communication, and team collaboration.
• Credit Controller Qualifications are desirable but not essential.
• Proficiency in using financial software and Microsoft Office Suite, particularly Excel.
• Experience in anti-money laundering compliance is highly valued, demonstrating an understanding of regulatory requirements and the ability to ensure adherence to AML policies and procedures.

Responsibilities

• Develop and implement credit control policies and procedures to optimise cash flow and minimise bad debt risk.
• Manage the credit control team, providing guidance, training, and support to ensure efficient operation and achievement of targets.
• Monitor customer accounts to ensure timely payment of invoices and follow up on overdue accounts.
• Prepare regular reports and analysis on credit performance, aging debtors, and other key metrics for management review.
• Stay up to date with relevant legislation and regulations governing credit management and ensure compliance with legal requirements.
• Continuously seek opportunities for process improvement and efficiency gains within the credit control function
• Collaborate with colleagues to resolve customer queries and disputes related to invoicing and payments.
• Ensure accurate and timely recording of cash receipts and credits within the accounting system on a daily basis, maintaining full reconciliation between bank accounts and debtor’s ledger.
• Function as deputy MLRO, ensuring compliance with relevant regulations, particularly focusing on client onboarding procedures and reporting obligations.
• Develop and implement strategies for the collection of difficult debts, including overseeing the litigation process when necessary, and proposing write-offs to the Finance Director where appropriate.
• Proactively explore avenues for reducing costs within the organisation, seeking efficiencies and optimisation opportunities while maintaining quality and service standards.
• Undertake any other duties as required, demonstrating flexibility and readiness to contribute to the overall success of the finance department and the company.

Person Specification

• Demonstrates an initiative-taking and hands-on approach to credit control, taking initiative to address issues promptly and efficiently.
• Possesses a strong understanding of financial principles, credit risk management, and accounting practices.
• Excellent communication both verbally and in writing, with the ability to build rapport with customers and internal stakeholders.
• A strong negotiator and capable of taking a robust approach, when necessary, confidently engaging with clients, third parties, and internal staff to resolve issues and achieve desired outcomes.
• Possesses strong organisational skills, able to prioritise tasks effectively, work within required timeframes, and meet deadlines consistently.
• Maintains good, up-to-date knowledge of Anti Money Launder and Insolvency legislation, ensuring compliance with legal requirements.
• Analytical mindset with the ability to interpret data, identify trends, and make informed decisions.
• Maintains good, up-to-date knowledge of credit control best practices.

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