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Cotteswold-dairy
Not Specified
Gloucestershire
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Credit Control Administrator - 23643_222931977
Gloucestershire
About The Role
Are you an experienced Credit Control professional with a passion for delivering exceptional customer service? Join Cotteswold Dairy, one of the UK s leading independent, family-owned dairies, and become a vital part of our Finance Team.
Summary
Days worked: Monday - Friday
Hours: 37.5 hours per week across five days
Shift Times: (Apply online only)
Why Join Us?
At Cotteswold Dairy, we value teamwork, empathy, and a shared commitment to excellence. By joining our team, you ll be part of a company that prioritizes its employees and customers, ensuring we remain the first choice for both.
The Role
As a Credit Control Administrator, you will play a key role in managing the company s accounts receivable processes. Your main responsibilities include:
- Facilitating debt collection and improving the debtor aging profile.
- Reviewing and reporting aged debt.
- Managing customer accounts and reconciling invoices.
- Liaising with sales managers and depot staff to ensure efficient debt collection.
- Handling unallocated cash amounts and resolving account queries.
- Maintaining accurate records of chasing activity and client communications.
- Providing account information to internal departments and assisting with reception duties as required.
What We re Looking For
Essential Skills:
- Proven experience in credit control with a good understanding of accounting processes.
- Strong communication skills, both verbal and written, with a professional and clear telephone manner.
- Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure.
- A proactive, positive attitude with high levels of commitment and flexibility.
- Excellent interpersonal skills and the ability to build strong client relationships.
- Competence in Microsoft Office, particularly Excel, and accounting software.
Desirable Skills:
- Knowledge of the dairy industry or similar retail business.
- Familiarity with financial and legal regulations impacting company policies.
Join Cotteswold Dairy Today!
About The Company
Established in 1938, Cotteswold Dairy is one of the UK s leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first class customer service.
Team Cotteswold:
At Cotteswold Dairy we recognise that we will achieve far greater success working as a team, with empathetic people management and valuing each other, our staff and our customers.
The aim of Team Cotteswold is to give a disciplined and determined effort to value everyone and everything and as a consequence make the Company the first preference for employees and customers alike over the long term.
The Team Cotteswold Purpose:
Being at the heart of a responsible and sustainable dairy community
Benefits:
- Competitive salary with opportunities for growth and advancement.
- 22 days' holiday plus bank holiday allowance; with an additional day after 3 years of service.
- Refer-a-friend bonus scheme (up to £500).
- Cycle to work scheme.
- Discounted products and delivery options.
- Aviva pension scheme (4% employee, 4.5% employer contributions).
- Health and wellbeing support through Simply Health.
Salary: £24,610 Annual +
Hours Per Week: Full Time
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