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Contact Information:
E S S EMPLOYMENT
Recruitment House, 4 Bridge Street
Nailsworth
Gloucestershire
GL6 0AA
Tel: 01453 832468
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Business Support Assistant - ESS6748Y
Charfield
LOCATION: Charfield
START DATE: ASAP
PAY: £22,000 - £24,000 Depending on experience
PERMANENT
WORKING HOURS: 37.5 hours Mon-Thurs 8.45am to 5.00pm
Fri – 8.45am to 4.00pm (7.45am 1 day Per week Start -agreed with manager)
Yate Office: 01454 310031
Vacancy – Business Support Assistant
ESS Employment Ltd are looking to employ a Business Support Assistant to work with an established client. The successful candidate will carry out day to day administrative tasks in support of company sales and operations, and by doing so, to contribute to the success of the company.
Duties for the role:
• Answer customer telephone queries ensuring customer satisfaction is always achieved.
• Deal with physical post and electronic inbox.
• Set-up customer/supplier records using company software package.
• Produce customer site logbooks.
• Produce customer certificates, training documents and filter reports.
• Process water samples from sample submission to reporting results.
• Maintain records of staff training and prompt staff to renew their training before certificates expire.
• Attend training courses to improve knowledge and understanding of products, services and the water treatment industry.
• Maintain personal training records.
• Comply with all ISO 9001 policies and procedures.
• Complete the company's standard administrative documentation.
• Participate in any other duties deemed appropriate.
The successful candidate:
• Excellent communication skills, both written and oral.
• A high standard of written and spoken English.
• Excellent IT skills – especially Microsoft Word, Excel and Outlook.
• Well organised and conscientious with a high attention to detail.
• Confident telephone manner.
• Ability to work well under pressure.
• Ability to work on your own initiative and within a team environment.
• Has at least 1 year’s administration experience
The benefits:
• Bonus scheme
• Private health insurance including death in service agreement
• Annual leave increases annually up to 25 days, with a jump to 30 days for 10 years’ service.
• Naturally lit recently refurbished office.
• Annual company party
If this vacancy is of an interest to you, please do not hesitate to apply!
In order to be considered for the role please email your cv at your earliest convenience to Rachel Hudson - Rachel.hudson@ess-emp.co.uk
ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment. See our website for more information www.ess-emp.co.uk
Salary: £22,000 - £24,000
Hours Per Week: 37.5
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