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Contact Information:
E S S EMPLOYMENT
Recruitment House, 4 Bridge Street
Nailsworth
Gloucestershire
GL6 0AA
Tel: 01453 832468
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Service Contracts Coordinator - ESS6749Y
Charfield
LOCATION: Charfield
START DATE: ASAP
PAY: £25,000 - £28,000 Depending on experience
PERMANENT
WORKING HOURS: 37.5 hours Mon-Thurs 8.45am to 5.00pm
Fri – 8.45am to 4.00pm (7.45am 1 day Per week Start -agreed with manager)
Yate Office: 01454 310031
Vacancy – Service Contracts Coordinator
ESS Employment Ltd are looking to employ a Service Contracts Coordinator to work with an established client. The successful candidate will carry out service contract and day to day administrative tasks in support of company sales and by doing so, to contribute to the success of the company.
Duties for the role:
• Produce service contract quotations for new customers and service contract renewals
• Act as the customer contact point for contract queries
• Set up new contracts and renewals using our company software package
• Assist in the scheduling of service work, ensuring all jobs are fully resourced
• Complete and invoice contract jobs (including processing of job paperwork)
• Book accommodation/travel when required.
• Answer customer telephone queries ensuring customer satisfaction is always achieved
• Comply with all ISO 9001 policies and procedures
• Complete the company's standard administrative documentation
• Participate in any other duties deemed appropriate
• Attend training courses to improve knowledge and understanding of products, services and the water treatment industry
• Maintain personal training records
The successful candidate:
• Excellent communication skills, both written and oral.
• A high standard of written and spoken English.
• Excellent IT skills – especially Microsoft Word, Excel and Outlook.
• Well organised and conscientious with a high attention to detail.
• Confident telephone manner.
• Ability to work well under pressure.
• Ability to work on your own initiative and within a team environment.
• Has at least 3 years administration experience
• Previous experience within the water hygiene/treatment industry (Desired but not essential)
The benefits:
• Bonus scheme
• Private health insurance including death in service agreement
• Annual leave increases annually up to 25 days, with a jump to 30 days for 10 years’ service.
• Naturally lit recently refurbished office.
• Annual company party
If this vacancy is of an interest to you, please do not hesitate to apply!
In order to be considered for the role please email your cv at your earliest convenience to Rachel Hudson - Rachel.hudson@ess-emp.co.uk
ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment. See our website for more information www.ess-emp.co.uk
Salary: £25,000 - £28,000
Hours Per Week: 37.5
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