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Coordinator (Administration)

Stonehouse, Gloucestershire

Job description:

C&G Services (Europe) Ltd are a long-established consultancy and industrial skills training company. We deliver training to over 10,000 candidates a year in, Lifting Operations, Health & Safety, Construction and Plant Machinery, Transport, Civil Engineering disciplines to all industry sectors. We design and deliver high-quality bespoke training courses and development programmes.

This exciting position requires someone who is positive, enthusiastic, accurate and computer literate, with experience of working with database programs and a desire to deliver excellent customer service. Successful GCSE results in English and Mathematics are a minimum qualification requirement, along with good I.T. skills.  This is an office-based role.

The role will require the individual to work as part of an office-based team coordinating training courses across the country. It will require the candidate to interact with management, fellow administration team members, trainers, and clients. 

A Level 2/3 qualification in Business Administration would be a distinct advantage but continual professional development is offered within the role from day one.

•  Job role:

• To support administration duties within a dynamic team to actively contribute towards the achievement of Company objectives and targets.
• To build and maintain solid business relationships and provide exceptional customer service.
• To be professional and courteous and always promote the services of the company.
• To actively expedite saleable services from initial enquiries to resourcing bookings and controlling event outputs.

• Responsibilities - general:

• Manage enquiries from customers for all service provisions via email, telephone and in person and update enquiries control sheet with relevant information.
• Produce quotations, purchase orders and resource trainers, sub-contractors, equipment, accommodation, travel, and venues. 
• Data input to database, customer/awarding bodies and the gettrained.co.uk website.
• Raise necessary documentation to support training and consultative events.
• Scan and upload completed course documentation and produce certificates.
• Build professional relationships and communicate with trainers/subcontractors, suppliers, and other training companies.
• Any other reasonable duties as requested by the Leadership Team.

• Personal attributes:

• Have exceptional people and interpersonal skills.
• Be able to work with the team and always willing to assist, support and share ideas.
• Be outgoing, positive and maintain a pleasant disposition.
• Be honest, reliable, punctual, flexible, and resourceful.
• Be able to work in the most cost-efficient manner and to the best of their abilities.
• Be able to maintain harmonious relationships with customers and staff even during pressurised periods.
• Be able to maintain effective communication at all levels.
• Be able to prioritise your work as an individual and work as part of a team.

Holidays:   28 days including bank holidays

If you feel that you are the dynamic individual we are seeking, please apply in the first instance with a covering letter and your CV by clicking on Apply Now or send to the addess in the contact information. 

“C&G Services (Europe) Ltd. are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships”.

Salary: D.O.E. - circa £24,500 per annum

Hours Per Week: 08.30 to 17.00

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