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Contact Information:
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
360 Bristol – Three Six Zero
Marlborough Street
Bristol
South West England
BS1 3NX
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Administration Team Manager - D9461-24-0118
Bristol
Job summary
The post holder will play a key role in supporting the NHS All Age Continuing Care (AACC) service across the region. Working within the remit of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care (National Framework), the post holder will deliver an effective and competent level of administrative support and consistently deliver a client-focused service.
The Administration Manager will be required to work under their own initiative as well as working as part of the wider administration team. Reporting directly to the Administration Manager, the post holder will be a key member of the team with responsibility for specifically allocated tasks and will demonstrate a willingness to help others. The post holder will be expected to follow set processes, prioritise their own workload and demonstrate initiative in order to fulfil the requirements of the post. Excellent interpersonal skills and communication skills are essential plus an ability to deal with and manage highly sensitive and confidential information.
The successful candidate will oversee a team of administrative staff for the booking of assessments for the nursing team.
The post holder must have a flexible and adaptable approach to their work in order to meet demanding deadlines and have the ability and resilience to regularly deal with a range of routine and non-routine administrative tasks as required to deliver an efficient and effective service.
Main duties of the job
Contributing to performance improvement, supporting the Administration Manager in identifying areas for improvement and taking a lead in identified areas where agreed.Ensuring that standard operating procedures are applied within the team, highlighting instances where these need to be reviewed or amended.Contribute towards performance improvements, taking a lead for identified areas where agreed, and the overall day to day management of the administration team's performance.Working with members of the team to develop and implement project data collection systems that will provide accurate and timely data.Line managing administration staff and ensuring that all management duties are carried out and recorded on the relevant systems in line with internal policies and procedures e.g. absence reporting, appraisals, annual leave.Contributing to the effective communication of information within the team and to a range of internal and external staff. Supporting the development across the organisation of the personalisation agenda and supporting the pathway for the implementation of Personal Health Budgets (PHBs) within NHS AACC.Managing all recruitment processes within the service, attending interview panels where required.
About us
We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.
Date posted
24 December 2024
Pay scheme
Agenda for change
Band
Band 5
Salary
£29,970 to £36,483 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
461-ICB-6172TG
Job locations
NHS BNSSG ICB
100 Temple Street
Bristol
BS1 6AG
Closing date for applications: 05-01-2025
Salary: £29,970 to £36,483
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