Job Details (Back to Job List)

If you have reason to believe this job is out of date, please let us know.

Sports Centre Receptionist

Cheltenham

Start Date: Mid to End of January 2025
Contract: All year round, 13 hours per week contract
Working Pattern: Monday 4.30pm-10.30pm (30mins unpaid break), Saturday 8.15am –
4.15pm (30 unpaid break)
Responsible to: Sports Centre Manager

An exciting opportunity has arisen to join Cheltenham Bournside School as a Sports Centre
Receptionist. We are looking to appoint a Receptionist to join our Site and Lettings Team.

As a receptionist, you will provide a quality customer service to visitors of the Sports Centre.

You will usually work two shifts a week, Monday 4.30pm - 10.30pm and Saturday 8.15am -
4.15pm. There is a possibility we can offer some flexibility in hours worked therefore if you
are looking for different hours or work on specific days, please state this in your application.

This is an all year-round role.

Click on Apply Now to complete an online application.

Purpose:

• To undertake reception duties to provide a quality customer service to visitors of the Sports Centre.
• To support the Sports Facility Manager in leading all associated activities in order to best support the school in achieving its strategic objectives.
• To oversee the running of let facilities whilst on shift, providing assistance and support to school facility users, promoting a customer-focused environment, generating excellent public relations and customer care.
• Supporting and contributing to the overall ethos, work and values of the school.

Specific Responsibilities

• Welcome our visitors to the Sports Centre and covering the Sports Centre reception during opening hours.
• Answering enquiries (phone, email and face-to-face), dealing with enquiries and bookings and collecting customer feedback.
• This is a key holder position responsible for the opening and closing of the facilities, ensuring security by activation of the intruder alarm and ensuring building/equipment checks are carried out as stipulated in the daily log.
• Support the Sports Facility Manager in ensuring the health and safety of the school facilities, ensuring safe working best practices and compliance with legislation, including The Health & Safety at Work Act and COSHH Regulations.
• Oversee the running of let facilities, with responsibility for the daily lettings set up, plus set up for internal and external events within school buildings.
• Liaise with school staff regarding the use of facilities providing assistance with the execution of events when needed.
• Act as a point of contact for all stakeholders including facility users and outside contractors when necessary and to liaise with contractors on site when needed.
• Undertake safety audits of the premises including risk assessments and carry out regular checks of the facilities, logging any faults or maintenance issues via the schools H&S System.
• Maintain cleanliness of the site and fitness suite, including litter picking.
• Manage stocks of supplies and consumables.
• Assist the Sports Facility Manager with administration as required.
• Be responsible for and coordinate the activity of junior members of staff. Promote and ensure the health and safety of students, staff, and visitors.
• Provide emergency response when required.
• Contribute to marketing and promotion of the school facilities, taking an active approach in gaining additional bookings and lettings for the school.
• Responsible for the sixth form student who will be working alongside you.
• Oversee the coffee shop running and step in when required.

Other

• To work within school policies and procedure
• To participate in an annual Performance Development Review as required

Person Specification
Qualification
Essential:

• First Aid at Work (or willingness to complete)

Desirable:

• Sport & Leisure Management qualification
• First Aid at Work

Experience, understanding and knowledge
Essential:

• Experience of developing and maintaining contacts with outside agencies as appropriate
• Computer literate and comfortable using Microsoft Office365 applications

Desirable:

• Experience in a previous management/team leader position
• Facility management experience
• Leisure industry experience
• Understanding of Legend
• Leisure Management system
• Understanding of NOPs & EAPs, along with Health & Safety in the Leisure industry

Closing date for applications: 6th January 2025 at 9am

Salary: £12.20 per hour

Hours Per Week: 13

Apply Now

Be the First to Apply for Jobs Like This

Browse All Jobs

Browse More Jobs from the "All Part Time Work" Category

Newsletter
To sign up up for GlosJobs weekly newsletter, please click here.