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Part Time Dog Boarding Animal Care Assistant

Cheltenham

A vacancy has arisen at the Shelter for a Part Time Dog Boarding Animal Care Assistant. The contracted hours are 15 hrs per week, working every other Saturday and Sunday. The current working pattern is 08:30-16:45.

A description of the role can be found below, and full training will be given. The roles start with a six-month probationary period and the rate of pay is National Living Wage, plus other staff benefits including a work place pension and company sick pay.

The roles will suit enthusiastic, hardworking and conscientious individuals who like working outdoors. Experience and a proven track record in an animal welfare/rescue/boarding environment is essential and a prerequisite for the job. A full driving licence is required and an immediate start would be preferred, with a closing date of 2nd March 2025.

Please apply in writing with a copy of your CV to Nicky Merifield, Operations Manager, and Tasmine Smith, Cheltenham Animal Shelter or email to nicky.merifield@gawa.org.uk and tasmine.smith@gawa.org.uk

Please note that due to the expected high number of applicants we regret that we will be unable respond to those not invited in for an interview, but would like to thank all those that have applied.

CHELTENHAM ANIMAL SHELTER

JOB DESCRIPTION

Title: Dog Boarding Animal Care Assistant

Responsible to: Operations Manager

Post Objective: To provide the highest level of care and welfare of all  animals brought into the Animal Shelter’s Dog Boarding facility. Ensuring all relevant information is maintained and monitored.

Main Duties:

• To oversee all aspects of our dog boarding facilities in accordance with our dog boarding licence.

• To manage the daily arrivals and departures of all boarding dogs, working closely with our reception team and liaising with our customers regarding their dog’s stay.

• Ensure that the highest of welfare standards are provided to animals, at all times, by adopting the five freedoms as followed by the World Organisation for Animal Health and RSPCA.

• Be responsible for husbandry including; timely cleaning and disinfecting of the pens and kennels, drains, corridors, exercise paddocks, food preparation, laundry areas and ensuring general Shelter cleanliness, allowing us maintain the highest standards of hygiene and site upkeep.

• Provide relevant mental and physical enrichment through training, exercise, play, socialisation and grooming.

• Ensure all welfare and training records are accurately kept up to date through the use of; diaries, whiteboards, pet-portfolios, assessment logs, kennel cards, training plans, medical sheets, and computer systems, ensuring that procedures, data protection and legislation is adhered at all times.

• Carry out health checks on arrival of the animal and daily throughout the animals stay, reporting all suspected cases of ill health to the Re-homer, Team Leader or Operations Manager.

• Administration of minor medicines and treatments as directed by the customer, in line with provided veterinary guidance.

• Work with the Behaviour Team and Rehomers to improve the animal’s welfare during it’s stay, should any concerns arise.

• Assist in all duties relating to our rescue facilities (Cat/Dogs/Small Animals) when needed.

• Be a team player with effective communication skills, who actively participates in pragmatic discussions around the health, welfare, emotional and physical wellbeing of the animals in our care.

• Work with the wider Shelter team and be willing and enthusiastic to participate in marketing and media opportunities.

• Support and train Helping hands groups, volunteers and work experience.

• Compliance to Health & Safety rules at all times in line with our licencing conditions, legal H&S regulations and internal policies. Reporting maintenance defects or Health & Safety hazards accordingly.

• Provide excellent customer service at all times when dealing with Shelter supporters, customers and the general public, giving any assistance asked of you, ensuring you are polite and professional at all times.

• Be an advocate of the Shelter, representing it in a positive and professional manner at all times.

• Carry out any other reasonable duties as may be required by the Rehomers, Team Leaders, Operations Manager and General Manager.

Closing date for applications: 2nd March 2025

Salary: National Living Wage +

Hours Per Week: 15

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