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Band 3 Clinical Services Administrator (CPI) - Bristol - C9342-25-0301

Bristol

Job summary

The Complex Psychological Intervention Service (CPI) are looking for a friendly, flexible and supportive administrator to join our team of 3 existing administrators. The role involves supporting a team of psychological practitioners based in North, Central and South Bristol.

Are you an experienced, motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? Are you good at working as part of a team? If this describes you, then this could be the job opportunity you are looking for.

You will have a degree of resilience and be able to work well under pressure, though full support is given through supervision.

Previous administrative experience and good working knowledge of all Microsoft Office packages is essential.

You will have empathy and compassion for people who experience mental health issues.

Main duties of the job

You will have a good working knowledge of all Microsoft Office packages and be willing to undertake training in order to use other software packages, including our electronic patient record system (RiO).

You will be the first point of contact for the Team and handle telephone contacts with service users.

The role is varied, and requires the successful candidate to be able to adapt to constant changes and prioritise workload.

Please refer to Job description attached for detailed job role.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

25 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

TEMP_500

Job locations

Callington Road Hospital

Marmalade Lane

Bristol

BS5 5BJ

Closing date for applications: 08-04-2025

Salary: £24,071 to £25,674

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