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Bank Worker and Agency Manager - (947)

Cheltenham

Are you proactive and people-focused?

Are you looking for an exciting opportunity that is the foundation of our workforce approach?

We may have just the role for you...

The Role

We are looking for an organised and efficient Bank Workforce and Agency Manager to help us grow and support our team of dedicated Bank Workers, and to lead the charge in reducing agency usage across all of our services.

You will work closely with our services to manage our pool of Bank Workers, and take sole responsibility for authorising and tracking agency cover. You will need to ensure we have the right people in the right places - whether that is supporting recruitment, onboarding, or helping to mobilise new services.

We're looking for someone who has demonstrable experience in managing networks of people (volunteers, rotas, engagement), who is highly organised, detail-oriented and tech-savvy. You'll need to be able to communicate clearly and confidently with a variety of stakeholders, and share our values and passion for making a real impact in the community.

This is a part time position, offering 25 hours a week Monday to Friday, with some flexibility of your hours each day. There is also the option of hybrid working, but we are looking for someone with a full UK driving licence and access to their own vehicle.

We understand that people might hesitate to apply for a job if they don’t check every box, but if you have most of the skills we’re seeking, we encourage you to apply—you could be exactly who we need!

If you have any special access requirements or other support needs throughout the application process (including an interview), please contact us so that we can let you know how we can support you.

What You'll Do

• Reduce agency use by 10% month-on-month in your first year
• Develop and maintain our Bank Worker and Overtime logs
• Lead on recruitment, vetting and onboarding of Bank Workers
• Deliver regular communications, supervision, and support to Bank Workers
• Rigorously assess agency requests and propose long-term solutions
• Provide cover to new services via bank deployment
• Champion development opportunities for Bank Workers

Come and join a Charity focused on people rather than profit.

About Us

Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

What We Offer

CCP are committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you’ll join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career—choose CCP.

Why join us?

• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhanced pension (5% employer contribution)
• Enhanced sick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance cover (3 times your annual salary in the event of your death)
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• 45p Business Mileage^^
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfare Manager for support when needed.

We make an Impact, check our latest report https://impact.ccp.org.uk/

(Benefits are for contracted staff only not bank workers)

Are Your Values Aligned with Ours?

• We look for staff who embody our SPIRIT values:
• Show gratitude and appreciation of others.
• Demonstrate personal and professional pride.
• Integrity is everything.
• Reflect and learn.
• Continuous improvement.

Take your best self wherever you go.

How to Apply

If you're ready to make a meaningful difference and share our values, click Apply Now to start your journey with CCP.

Hours: Part-time, 25 hours per week Monday-Friday

Contract: Permanent

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so.

We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

Please review the job attachments on our website for further insights.

^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use.

Closing date for applications: 28th April 2025 - CCP reserves the right to close the job advert early if needed

Salary: £17,700 - Band D (£26,550 FTE)

Hours Per Week: 25 hours per week, spread over Monday-Friday

Apply Now

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