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Senior Support Worker (Outreach)

Gloucester

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Senior Support Worker (Outreach)
Salary: £27,000 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Gloucestershire

Additional information:

• Valid driver's licence and access to a car for business purposes
• Participation in an outreach rota which includes early mornings, evenings and weekends.

About the service:

From April 1st, Julian House will be leading the Gloucestershire Rough Sleeper Service, providing specialist outreach support to adults with a history of rough sleeping. Covering both rural areas like Tewkesbury, Forest of Dean, Stroud, and the Cotswolds, as well as urban hubs like Gloucester and Cheltenham, we’ll work in partnership with local housing and support organisations.

Our goal? To empower individuals, build resilience, and support them on their journey toward independence and a life beyond the streets.

The Role:

As a Senior Support Worker, you’ll be based in our Gloucester office, with regular travel to support rural communities across Tewkesbury, Forest of Dean, Stroud, and the Cotswolds. You’ll lead weekly drop-in sessions, oversee outreach in these areas, and support your team in delivering vital services.

This role is both rewarding and challenging- you’ll navigate setbacks, resolve conflicts, and support clients on their long-term journey toward independence. Your resilience, creativity, and proactive mindset will be key to making a real difference!

Responsibilities include:

• Provide strategic leadership for a service that is designed to provide person-centred support and reduce rough sleeping
• Attend relevant meetings with Commissioners and make presentations about the service to a diverse range of audiences
• Involve clients in the on-going development of the service, building on their strengths and ensuring their needs are represented to existing services
• Provide supervision, support and guidance to other staff and volunteers as agreed with the Service Manager
• Undertake rostered outreach sessions including early morning, evenings and weekends.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
• Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
• Ability to undertake needs assessments and planning for people with complex social needs

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Salary: £27,000 per year

Hours Per Week: 37.5 hours per week

Apply Now

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