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Contact Information:
Tetbury Hospital Trust
Malmesbury Road
Tetbury
Gloucestershire
GL88XB
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Quality Lead
Tetbury, Gloucestershire
Reports to: Chief Executive Officer.
Band: L (NHS Band 8a Equivalent).
Hours: 37.5 hours per week.
Contract: Permanent.
Job Summary
The Quality Lead will lead the response to both clinical and corporate risk. The postholder will work across the hospital and be responsible for supporting the delivery of the patient safety and quality improvement strategy to create a patient safety culture that focuses on high quality care standards, preventing avoidable harm and using evidence best practice, lessons learned and data to identify themes, and areas for improvement.
The post holder will promote patient safety and contribute to the development of organisational learning and improvements in clinical risk and patient safety at service and organisational level. This will be done by promoting a culture in which reporting of incidents and learning from incidents is routine practice and is recognised by staff as a means of improving the quality of decisions.
The Quality lead will support the Senior Leadership Team and Department Managers to discharge their responsibility to manage risk and ensure comprehensive investigations are carried out and result in sustained change and improvement to patient care.
The Role
Specifically, the role will be responsible for supporting the Clinical Lead (Matron) and Senior Leadership Team in leading and implementing the following areas within their scope of responsibility:
a) Patient safety
b) Incident management and assurance.
c) Incident reporting and dashboard development.
d) Risk Register.
e) Management of incidents, investigations and complaints.
f) Implementation and monitoring of compliance against quality and safety- related standards, policies and guidance.
g) Coordinating PROMs and PREMs activity.
h) Coordination and monitoring of safety alert implementation.
The post holder will deputise for the Clinical Lead (Matron) as directed and appropriate.
Key tasks
- Lead the clinical audit programme and provide assurance of the quality and safety of the services provided by the Trust.
- Lead and develop the Trusts quality strategy and agenda.
- Work with the Clinical Lead (Matron) and other clinical managers to develop clinical guidelines, policies and procedures relating to the clinical services provided by the Trust.
- Use expert knowledge, practice and critical judgement skills to continuously seek to identify and develop areas where current practice could be modified to improve patient outcomes.
- Ensure clinical and non-clinical incidents are reported in accordance with the Trusts risk management policy and patient safety incident reporting framework (PSIRF).
- Have oversight of improvement action plans in response to identified risks.
- Maintain oversight of the Trust’s risk register ensuring that risks are reviewed in accordance with the Trust’s risk management policy and updated continuously.
The Role
- Oversee complaints and investigations monitoring the implementation of action plans agreed as a result of complaints or incidents.
- Implement systems to collect and review patient and user feedback, identifying relevant actions to continually improve patient and user experience.
- Produce and share the annual Quality Account for the Trust.
- Attend various meetings/committees, in order to provide specialist knowledge on patient safety and provide assurance.
- Regularly provide updates and reports for internal and Board sub-committees.
- Provide advice to staff on issues relating to quality and risk governance.
- Lead and oversee the management of inspection processes (e.g. Care Quality Commission) ensuring timely evidence is provided and reports and feedback are submitted.
- Take the lead role in developing, monitoring and providing assurance to address
- CQC actions following inspection as part of regulatory compliance.
- Keep abreast of changing best practice and national policy and strategy to ensure timely and appropriate dissemination of best practice across the organisation.
- Lead the programme for mandatory training, ensuring that compliance meets statutory obligations.
- Act as the Trust’s safeguarding lead for adults and children and maintain level 4 training alongside the Trust’s Clinical Lead (Matron).
- Directly line manage the Clinical Audit & Quality Improvement Nurse providing regular supervision and performance management.
Please click on Apply Now to complete an online application and to view supporting documents.
Salary: £53,755 to £60,504, per annum dependent on experience.
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