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Senior Communications Officer - 10010

Gloucester

This is a Gloucestershire County Council job.
 

• Job Title:                            Senior Communications Officer - Adult Social Care
• Job Location:                     Shire Hall, Block 2, 2nd Floor 
• Salary:                               £36,124 - £39,513 per annum 
• Benefits:                            Free offsite parking and see our range of benefits
• Hours per Week:               37.00 
• Contract Type:                   Fixed Term 
• Duration:                            18 months 
• Closing Date:                     04/11/2024 
• Job Requisition Number:   10010 
• This post is not open to job share

Are you looking for the next step in your career?

 

The GCC Adults Transformation Programme is seeking a skilled communications professional to undertake a major and impactful communications project that will greatly enhance the experience of those who benefit from our services. If, like us, you want to make a real difference to people’s lives and enjoy working in a team committed to change, then this could be the role for you.

About The Role

We are looking for a full-time Senior Digital Communications Officer on an 18-month fixed term contract. 

You’ll collaborate and transform Adult Social Care communications, with a focus on simplifying and improving information and advice for people across Gloucestershire.  A priority in this role will be to better support the 52,000 registered unpaid carers within the county. By listening to the people we serve, you will help to transform our communications.

About Us

This is an exciting opportunity to work as part of our Communications Team based at Shire Hall in Gloucester, offering agile working (which includes working from home combined with time in the office). You can be confident of becoming part of a welcoming, supportive, and highly experienced environment. Although you will work autonomously, you will receive regular supervision to support you in your role, working closely with our Adults Transformation Team and the Integrated Commissioning Team.

About You

You will be able to write to a high standard, creating clear and engaging content. By understanding how people access information and navigate websites, the importance of accessibility and the user journey. You will be able to independently manage projects, identifying needs and clearly communicating that to those whose involvement and contribution you will need, positively managing relationships with them to deliver the required outcomes.

You will either have experience or a genuine interest in the work of adult services, particularly demonstrating enthusiasm to improve support for unpaid carers.

You Will Have Experience Of

• successfully leading, planning and delivering a wide range of communications activities across digital, internal, stakeholder, and external communications.
• copywriting to a high standard, particularly of complex information in an engaging and creative way.
• mapping user experience journeys and identifying and implementing improvements.
• a proven track record in successful project management.
• effective digital content creation, such as videography.

• using data to measure, deliver and continuously improve performance and outcomes.

 

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. Read more about our values on our website.

If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role.

Our Offer

Our people do all they can to make a difference to local communities in Gloucestershire. And we want to give them all the support we can to help them to succeed. Here are some of the ways we aim to achieve this:

• Regular formal and informal support
• Safe, supportive and positive working environment with regular, robust supervision
• Clear career progression pathways, to support you in progressing professionally and personally
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• GCC’s Cycle to Work Salary Sacrifice Scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
• Access to the Local Government Pension Scheme
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers

Applying

Previous applicants need not apply.

Please write your application with consideration for the essential criteria on the Job Profile. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post.

Note to internal applicants: To ensure best practice, vacancies are to be applied for within the Success Factors internal career site. Should you require support in setting up your internal profile, please visit Accessing SuccessFactors - Staffnet (gloucestershire.gov.uk) for guidance. Should you experience any issues logging in, please email ContactUs@gloucestershire.gov.uk or call 01452 425888 for support

For an informal discussion about this role, please contact ASCrecruitment@gloucestershire.gov.uk to arrange a convenient time for a call back.

Or apply by clicking on the button below.

Note to internal applicants: To ensure best practice, vacancies are to be applied for within the Success Factors internal career site. Should you require support in setting up your internal profile, please visit Accessing SuccessFactors - Staffnet (gloucestershire.gov.uk) for guidance. Should you experience any issues logging in, please email ContactUs@gloucestershire.gov.uk or call 01452 425888 for support

For an informal discussion about this role, please contact ASCrecruitment@gloucestershire.gov.uk to arrange a convenient time for a call back.

Or apply by clicking on the button below

Additional Information

To access the Job Profile for this role, please follow the link below

Senior Communications Officer Job Profile

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

For more information about the job, view links, download attachments and apply please click on the Apply Now button. 

Closing date for applications: 2024-11-04

Salary: £36,124 - £39,513 per annum

Hours Per Week: 37.00

Apply Now

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