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NHS Avon & Wiltshire Mental Health Partnership Trust
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Band 3 - Clinical Services Administrator - Kingswood Hub, Bristol - C9342-24-1484
Bristol
Job summary
This is a part-time post providing administrative support to our CAMHS Learning Disability teams.
LD has 2 bases, one in base is in the Kingswood HUB, South Gloucester and the other base is at Woodland View, Bristol. You will be expected to work across both bases.
You will be joining a busy admin team and will need to have excellent communication and organisational skills to complete a wide range of administrative duties.
A good working knowledge of Microsoft Office systems will be an advantage. Training for additional software packages, including our electronic patient record system, will be arranged. An aptitude for processes would be useful.A flexible and effective approach to requests and demands will be necessary.
You will have empathy with/or experience of working with people who have experienced mental health, and you will need some resilience as some of the work can include details of a distressing nature. Full support is given by AWP through peer support, regular formal supervision, and access to the Employee Assist programme.
Main duties of the job
To provide comprehensive administrative support to our clinical teams. This will include being the first point of contact via telephone, receiving, managing and/or directing enquiries.
Daily administrative tasks will include communication to a wide range of people,including service users, hospitals, social care, GPs, external agencies and AWP staff. The role will be responsible for daily diary management, typing letters and correspondence, attending and taking minutes/notes at meetings, and keeping service user records updated via our electronic patient system.
The post holder will be able to meet deadlines and maintain standards of administrative processes. They will be able to work effectively within the team and share work streams where appropriate.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust). A diverse organisation with over 5,000 dedicated staff providing inpatient and community based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, and across the county of Wiltshire and parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees,We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds: we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Date posted
19 December 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
342-CAMHS163-1224
Job locations
Kingswood HUB
Alma Road
Bristol
BS15 4DA
Closing date for applications: 02-01-2025
Salary: £24,071 to £25,674
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