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Contact Information:
Gratton House Dental
Gratton House
Gratton Street
Cheltenham
Gloucestershire
GL50 2AY
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Dental Receptionist
Cheltenham
Job Overview
We are seeking a friendly and organised Dental Receptionist/Administrator to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the administrative tasks that keep our dental practice running smoothly. This role requires a keen attention to detail and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the dental calendar efficiently.
- Handle patient inquiries via phone, email, and in person, providing accurate information about services and procedures.
- Maintain patient records, ensuring all information is up to date and confidential.
- Process payments and manage billing inquiries with accuracy.
- Assist with insurance verification and claims processing as needed.
- Coordinate with dental staff to ensure a seamless patient experience.
- Keep the reception area tidy and welcoming for patients.
Experience
- Previous experience in an office/administrative/sales role is preferred, ideally within a healthcare setting.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent communication skills, both verbal and written, with a friendly demeanour.
- Proficiency in using office software and dental practice management systems is advantageous.
- A commitment to maintaining patient confidentiality and adhering to health regulations is essential.
- If you are passionate about providing excellent patient care and have the necessary skills to thrive in a busy dental environment, we encourage you to apply for this rewarding position as a Dental Receptionist.
Benefits:
- Company pension
Schedule:
- Monday to Friday
Education:
- A-Level or equivalent (required)
Experience:
Administrative and or Receptionist: 1 year (required)
Work Location: In person
Please click on Apply Now and email your CV and covering letter.
Closing date for applications: 21/04/2025 Expected start date: 01/05/2025
Salary: £22,880.00-£26,800.00 per year
Hours Per Week: Full-time
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