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Receptionist - C9327-24-1578

Cheltenham

Job summary

We have an exciting opportunity for an enthusiastic Part Time Receptionist to join our administration team; the Receptionist must be able and willing to work in a very busy environment where priorities change on a daily basis, have excellent interpersonal skills and willing to embrace change.

Although primarily based in Charlton Lane Hospital the post holder may, on occasions, be required to work across other sites as the needs of the service dictate. The post is a 28 hour per week role, Monday and Tuesday 8am - 8pm and Wednesday 2pm - 8pm.

Youmust be comfortable working in a dynamic and changing environment, have excellent communication skills and the ability to work as part of the administrative team.

Youwill be expected to efficiently manage your own workload and prioritise work to meet deadlines. You willproject the professional image of the business through demonstrating excellent customer care in all activities.

If you are an individual with strong organisational and teamwork skills, and have the ability to maintain a calm, positive and flexible approach to your work, we would welcome your application. In return we offer regular supervision, appraisals and a commitment to support staff in their continuous development.

Main duties of the job

• To provide reception, clerical and administration duties, maintaining an efficient and friendly service to patients, relatives and visitors
• To liaise with staff in the Gloucestershire Health and Care NHS Foundation Trust (as required) and external providers
• Support the manager and the administrative team in the administrative function as required
• To project the professional image of the business through demonstrating excellent customer care in all activities
• The receptionist is responsible for taking all incoming calls into the building

  The receptionist provides support to a variety of members of staff (both clinical and non-clinical) working within the base

About us

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:

• 89.7% believe they are making a positive difference to patients/service users;
• 73.3% would recommend the organisation as a place to work;
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Date posted

17 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

327-24-1041-B

Job locations

Charlton Lane Hospital

Charlton Lane

Cheltenham

GL53 9DZ

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert to view the supporting documents or apply online

Closing date for applications: 01-01-2025

Salary: £23,615

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