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Complex Case Manager (Continuing Healthcare - CHC) - D9843-ICB-6050HB

Gloucester

Job summary

An exciting opportunity has arisen within the Gloucestershire Continuing Healthcare (CHC) Team for a Complex Case Manager (Band 7) registered professional. The role is planned to build on a combination of Complex Case Management skills & subject matter expertise, and to develop and support a growing service and work autonomously within a supportive team.

In this role you will support the wider CHC team by case managing highly complex individuals and their families/carers helping them to access the most appropriate care to support their needs. The role can be challenging and therefore rewarding as well diverse day to day. The role includes case managing a variety of patients i.e. physical health, learning disability, mental health, ABI, etc. in a variety of settings.

You will work across the ICB footprint visiting patients in a variety of settings including their own homes as well as meetings on MS Teams. There will also be times where visits are required to out of county placements.

For further information for this role please contact the below.

clair.hawes@nhs.net

charlene.kalus@nhs.net

Main duties of the job

Day to day case management for CHC eligible patients with highly complex needs including monitoring high cost packages.

Making decisions around complex CHC cases in accordance with the CHC National Framework.

Court of Protection case management which includes attendance in court representing the ICB.

Working with care providers and social care in the best interest of the patient and to provide the best care possible.

Safeguarding highly complex and challenging individuals.

Working for the patient to achieve outcomes that are best for them.

Presenting cases to Risk & Scrutiny Funding Panel.

Joint work with partners within all commissioned workstreams (health & social Care).

What youwill get from this role:

- Make an impact in supporting individuals

- Continuous Learning

- Hybrid working and flexible working offered

- Supportive Team

The vacancy is for 37.5 hours a week, Monday Friday, 09.00 - 17.00 hrs.

About us

Our NHS Gloucestershire Integrated Care Board (NHS Gloucestershire) is responsible for planning and buying services to meet the health needs of local people. It also brings partners together to ensure the counties NHS provides the best possible care. Alongside our communities, we want to improve health, improve access to high quality care and support when needed and make Gloucestershire a better place for the future.

NHS Gloucestershire ICB had the best staff survey result in 2023 for proportion of staff who would recommend it as a place to work.

More information about our organisation can be found here: NHS Gloucestershire ICB (nhsglos.nhs.uk)

Date posted

17 January 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

D9843-ICB-6050HB

Job locations

Sanger House

5220 Valiant Court, Gloucester Business Park

Gloucester

Gloucestershire

GL3 4FE

For further information and to apply, click on the APPLY BUTTON to view the supporting documents or apply online.

Closing date for applications: 02-02-2025

Salary: £46,148.00 to £52,809.00

Apply Now

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