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Gloucestershire Health and Care NHS Foundation Trust
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Team Administrator - CPI - C9327-25-0174
Gloucester
Job summary
We have an exciting opportunity for an experienced administrator to join our team! We are looking for someone who will provide high level confidential administrative support to the the Complex Psychological Interventions team.
You will be required to provide a comprehensive, confidential, secretarial and administrative service to teams who care for people who experience severe and enduring mental health illness, with complex needs. The work is varied and interesting. Previous NHS experience would be an advantage, as well as the ability to work on your own initiative. We are looking for a team player with excellent communication skills and the ability to project the professional image of the business through demonstrating empathetic customer service care in all activities.
The ability to maintain a calm, positive and flexible approach to your work is essential. The successful candidate will be an enthusiastic, hard-working team player who can ensure excellent communication and organisational skills, sustain quality in their document production, manage their own workload on a day-to-day basis, and prioritise work to meet deadlines.
Working in conjunction with colleagues, service users and internal and external stakeholders. the post holder will directly contribute to the efficient running of the CPI team.
Main duties of the job
The post holder will work to provide administrative support CPI team.
This would include being confident in using a number of office systems including ordering office supplies using the Trust's electronic procurement system. To communicate effectively with a wide range of people including colleagues and members of the public via telephone and/or in person, ensuring at all times that a professional approach is presented. The role would also include the successful candidate to actively support team meetings - co-ordinate, collate and ensure accurate and timely distribution of papers, as needed. To ensure that Minutes are accurate, well written and presented, and effectively distributed in a timely manner.
As a highly valued member of the Admin support team you will also work alongside other Team Administrators at Pullman Place as and when required to meet the service demands,( including providing support with recording of leave, sickness absences and bank shifts onto the relevant computer systems as directed by the Team Manager. To support with organisation of induction packs, interviews, time sheets and documentation relating to recruitment paperwork and support with the MDT meeting (minute taking) as directed by Team Manager and or Locality Support Service Manager.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Date posted
20 February 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year per annum (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
327-25-143
Job locations
Pullman Place
Great Western Road, Gloucester
Gloucester
GL1 3NF
For further information and to apply, click on the APPLY BUTTON at the bottom of this advert to view the supporting documents or apply online
Closing date for applications: 03-03-2025
Salary: £24,071 to £25,674
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