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Contact Information:
Publica
High Street
Coleford
Forest of Dean
GL16 8HG

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Civil Enforcement Officer (CEO)

Coleford

Do you enjoy working outdoors? Are you enthusiastic, self-motivated and enjoy working with members of the public? Are you able to problem solve and think on your feet? If so this role could be for you.

We are looking for two new team members for these permanent roles, based in Coleford, Forest of Dean.

About the role...

As a Civil Enforcement Officer (CEO) you will be part of a dedicated team managing the Councils car parks. You will provide help and support to drivers and the local community, which will contribute in making the local area a great place to work and live.

You will need to be a good communicator as you will be speaking with different stakeholders within the community to provide practical solutions for the benefit of the local community.

This includes:

Regulate parking spaces by advising drivers where to park.
Patrol parking bays reserved for specific users such as those with a blue badge.
Ensure a turnover of vehicles in limited waiting parking spaces to give others the opportunity to park.
Act as an ambassador for the area by advising visitors and residents on attractions and amenities.
Issuing penalty charge notice as and when necessary.

When issuing notices to vehicles contravening the parking regulations, you will be required to gather evidence with a handheld computer, taking written notes and photographs. You should be able to maintain accurate records.

If you are self motivated and are interested by the aspect of building relationships and providing solutions within the community, then we would love to hear from you. No previous experience is required, all training will be provided.

You will need…

GCSE's including English and Maths A*- C or equivalent
Basic Computer Skills
A current driving licence and the ability to meet travelling needs of the role, including driving company vehicles.

Special Conditions...

BPSS Check

For more information about this role please see the Job Description/Person Specification.

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.

Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

What can we do for you…

27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
Health cash plan giving you cash back on health, dental and eye care
Pension scheme with a good employer contribution of 5% of your earnings
Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
Access to digital financial advice (covering your pension scheme, mortgages and other finances)
Generous sickness cover above statutory entitlements
Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury

These are just a handful of the benefits that you can enjoy when you join us!

To apply for this position please click on Apply Now to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.