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Contact Information:
i2i Recruitment Consultancy
2 Rockfield Business Park
Old Station Drive
Leckhampton
Cheltenham
Gloucestershire
GL53 0AN
Tel: 01242771021
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Customer Coordinator - GMS
Gloucester
Customer Coordinator
Gloucester
£25,000
Monday - Friday
My well established client has over 40 years experience within their industry and is looking for proactive, motivated individuals that want to work in a busy and varied role. This role offers the opportunity to work in a customer focused position taking inbound calls and scheduling technicians. Plenty of opportunity for progression and open minded to speak with candidates with or without experience.
ALL TRAINING PROVIDED. NO INDUSTRY KNOWLEDGE NEEDED.
Job Responsibilities:
- Communicate with clients and provide excellent customer service.
- Record client interactions and service requests using our internal systems.
- Help schedule and organise service visits, ensuring efficient use of time.
- Assist in facilitating communication between clients, technicians, and managers.
- Manage emails and support tickets in a professional and timely manner.
- Maintain high standards of customer care and attention.
- Contribute to team goals through hard work and dedication.
- Perform additional customer service and administrative tasks as needed.
Job Requirements:
- Computer literate
- Strong communication skills
- Can manage own time and prioritise tasks
Benefits:
- All training provided
- 4 days in the office, 1 days work from home
- Benefit package including medicare
- Pension
- Life Assurance
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. We are committed to reviewing every application with a focus on diversity and inclusion.
We aim to personally connect with each applicant, but due to the volume of applications, this is not always possible. If you haven’t heard from us within 5 working days, please assume that your application has not been successful on this occasion.
Salary: £25,000
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