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Breakfast Supervisor

Stonehouse Court Hotel

We currently have an amazing opportunity to join the team as Breakfast Supervisor at Stonehouse Court Hotel.

Position Overview:

We are seeking a dedicated and enthusiastic Breakfast Supervisor to oversee the daily operations of our breakfast service. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong attention to detail. As the Breakfast Supervisor, you will be responsible for ensuring a high standard of service, managing the breakfast team, and delivering an exceptional guest experience in a fast-paced environment.

Key Responsibilities:

• Supervise and coordinate the daily operations of the breakfast service, ensuring all food and beverage items are replenished, fresh, and presented to high standards.
• Lead, motivate, and train breakfast staff, ensuring all team members adhere to hotel policies, procedures, and safety standards.
• Monitor guest satisfaction and respond promptly to any concerns or special requests.
• Ensure the breakfast area is clean, organized, and well-stocked at all times, following health and safety regulations.
• Handle inventory control, including ordering and tracking supplies to minimize waste and optimize cost control.
• Collaborate with the kitchen team to ensure the timely preparation and delivery of food items.
• Conduct regular quality checks on food and beverages to ensure they meet the hotel’s high standards.
• Maintain a positive and professional relationship with guests, providing personalized service when necessary.
• Address any guest feedback or complaints in a timely and professional manner.

Requirements:

• Previous experience in a supervisory or leadership role in a hotel or restaurant setting is preferred.
• Strong knowledge of food safety and hygiene practices.
• Excellent communication and interpersonal skills.
• Ability to manage a team, delegate tasks, and work effectively under pressure.
• A passion for providing outstanding customer service.
• Ability to work flexible hours, including early mornings, weekends, and holidays.

Benefits:

• Competetive Salary
• Employee Discount / Friends & Family Discount at Bespoke Hotels
• Meals on Duty
• Monthly gratuities

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Salary: £12.72 - £13.22 per hour

Hours Per Week: 40

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