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Customer Service Advisor - 0000211649

Cheltenham

Customer Service Advisor - Long-Term Temp (Cheltenham)

Location: Cheltenham
Pay Rate: From £13.45 per hour
Duration: Minimum 3 months with strong potential to extend
Team: Small, friendly, and welcoming team, Onsite parking & fantastic company culture

Are you an organised and customer-focused professional looking for your next opportunity? We're seeking a Customer Service Advisor to join a supportive and collaborative team in Cheltenham. This is a long-term temporary role with a minimum 3-month duration and the potential to extend.

Key Responsibilities:
- Prepare, amend, and submit quotation documents, service specifications, tender applications, and service schedules
- Follow up on service quotes, tenders, and distribute marketing literature
- Support the growth of Commercial Service revenue by discussing contract options with clients
- Coordinate and schedule service visits, including third-party help desk dashboards
- Validate and invoice service and contract visits, ensuring accurate post-visit follow-up
- Handle incoming customer contacts to provide top-tier support
- Identify and pursue new service business opportunities
- Work collaboratively with various internal departments to ensure seamless service delivery
- Assist in preparing monthly reports, tracking project performance, and managing work-in-progress

About You:
- Excellent communication and organisational skills
- Strong customer service mindset with a proactive attitude
- Ability to manage multiple tasks and work well with cross-functional teams
- Previous experience in a service-oriented or administrative role is a bonus

If you're passionate about delivering great service and enjoy working in a dynamic and positive environment, we'd love to hear from you!

Apply now to join this brilliant team and make an impact from day one by sending your cv to jillw@rerecruitment.com

COM1

Salary: £13.45 - 14.00 per hour

To Apply: Contact the advertiser in the contact details on the right of the advert on GlosJobs.
 

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